Telephone Support
Telephone Support is provided to
clients with support contracts or per-incident basis. A Paradigm
Profession Technician will help assess your questions or problems and
charges are based on providing a solution as far as it can be
troubleshooted over the phone. Sometimes the technician may choose
alternative ways such as remote access support or on-site support
depending on their assessment. You may feel free to contact a Paradigm
Professional Technician in assessing your needs without charge until a
decision can be made on your support call.
If you are new to Paradigm's Telephone
Support, contact us at our main
reception number. If you currently have a support contract with
us, you may contact a technician through the phone numbers provided in
your contract. |
